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Please read this Privacy Policy in conjunction with our Terms and Conditions.

Touchstone Research Laboratory (“TRL”) respects the privacy interests of our website visitors (“You”). We maintain the information gathered through our web site or other contact with us in accordance with the following privacy policy. We have taken reasonable steps to protect the integrity and confidentiality of personally identifiable information (as defined below) that You may provide.

Voluntary Submission of Information

You may use the TRL Web Site without disclosing personally identifiable information, and we will not obtain such information about You, except as described below under “Log Files”, unless You choose to submit it to us. Any information You submit will be used internally only. To the extent that You elect to tell Us about Yourself via e-mail, we will not sell, rent, swap, or license any information about You to anyone outside of our company, nor will we disclose the fact that You accessed our site to anyone outside our company, without your consent. Please note, however, that submission of information authorizes such internal use by us and our employees. In particular, please note that submission of an e-mail authorizes us to contact You via e-mail.


Please note that we use “cookies”, which are small files stored on Your computer’s hard drive that are used to track certain information. These cookies enable us to track and target the interests of our users to enhance their experience on our site. For example, cookies usually allow Your browser to remember which pages You have visited and help us to know how much traffic our pages receive. This process does not reveal any personal information about the person viewing the page (such as a username or password) unless the person has previously given such information. If You find cookies objectionable, please consult Your browser’s documentation for information on how to block or erase cookies.

Log Files

In addition, our web server collects and saves the default information customarily logged by World Wide Web server software. Our logs may contain information such as: date, time, originating IP address and domain name, object requested, and completion status of the request. We use these logs to help improve our service by evaluating the level of demand for our site and detecting any errors on the site that might occur. These logs may be kept for an indefinite length of time and used at any time and in any way necessary to prevent security breaches and protect the integrity of the data on our servers.

Sharing Personal Information

TRL may share your personal information with other TRL business units, but only for use in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consented) and only as permitted under this Policy.

We may also share your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.

In some cases, we may share your personal information with third parties who partner with us to provide products and services to our customers. With respect to any information obtained from us, our partners are required to manage and protect that information in accordance with the terms and of privacy policy.

Emergency Disclosures

In certain, limited circumstances we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party (i) at your request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of TRL or one of our business units; or if acting on good faith belief that such disclosure is necessary to protect our rights or property or to respond to an emergency situation. If such an event occurs, we will take appropriate steps to protect your personal information.

Review, Update, and Deletion of Collected Information

If You are concerned about the information You have provided to us or would like to review, update, or delete this information, please e-mail us at We will make reasonable efforts to comply with Your requests.


This site takes reasonable precautions to protect our users’ information. Please note, however, that electronic transmissions via the Internet are not necessarily secure from interception, and we do not guarantee the security or confidentiality of transmissions. We reserve the right to update or otherwise alter our security practices if and when it seems appropriate to do so. As with our Terms and Conditions, You should check our Security provisions each time You visit our site to identify and understand any changes made since Your previous visit.

Notification of Changes

If we decide to change our approach to privacy, we will post those changes to this Privacy Policy so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Changes to the Privacy Policy will be dated, and will be effective from the date specified forward. As with our Terms and Conditions, You should check our Privacy Policy each time You visit our site to identify and understand any changes made since Your previous visit.

This policy was revised on October 18, 2007.